Your Virtual IT Department

Whether you are a small business with just a couple of PCs or a much larger organisation with dozens of computers and several servers, we are here to help.

Whether you are looking for a totally out-sourced IT department that pro-actively manages your entire computer network; you want to call us only when needed; or you just want help with a single project, we are here to help.

We understand that different organisations have differing needs, and that a "one-size-fits-all" approach to IT support fits no-one. That’s why we offer four levels of support, from one-off ad-hoc projects, all the way up to completely pro-actively supplying, maintaining, supporting, managing and replacing your entire network.

Total Assurance

Our Total Assurance contracts are ideal for those organisations who want their entire computer network pro-actively managed on a day-to-day basis. By monitoring your network and installing patches as they are issued dramatically reduces the likelihood of a significant failure and subsequent loss of productivity for you organisation. Each contract is individually tailored to meet specific needs and in addition to complete day-to-management provides as much support as required for a fixed annual fee. [more ... ]

Prepay-IT

Our Prepay-IT support bundles are designed to meet the needs of those organisations that have a degree of internal expertise but want guaranteed access to external help with defined response times when required. You pre-purchase a bundle of support time which can be used whenever you wish, from regular help with routine tasks to emergency call-outs when something goes wrong. [more ... ]

Ad-hoc and One-off Projects

If you just need help with a one-off project – perhaps the installation of new hardware or a major software update for example, we are happy to work on an ad-hoc basis. Each project is considered on its own merits and we provide a written estimate according to your requirements. The work will then be scheduled in to suit your timescales and the availability of our engineers to work on the project. As there is no long-term contract this type of working is not suitable for on-going maintenance and support, but can be used alongside our other support contracts where appropriate – installing or relocating equipment for a new office for example.

LifeCycle Management

For those organisation that want a totally outsourced IT System our unique LifeCycle Management contract adds complete provision, support, and replacement of all hardware and software on a planned basis for a fixed monthly fee which is fully tax-deductable. This frees up your working capital for use in other areas of your business. [more ... ]