Ad-hoc Support as and when you need it. Billed monthly (subject to credit status) – no annual contract to sign.

Table 1: Telephone Support Charges
Support Cost
First 15 mins. £30
Subsequent 15 mins. (or part) £22.50
Table 2: On-site Support
Response Time Cost
Call-out fee £75 (inc. first 15 mins.)
Additional time £22.50 per 15 mins.
Table 3: Additional Consultancy Fees
Resource Rate Per Hour
Engineer £90.00
IT Consultant £110.00
Business Consultant £150.00

Need help with an IT problem right now?
Call us on 0845 299 4422

Support only when you need it

In today’s economic climate keeping a tight lid on IT support is essential. We understand that locking-in to annual contract is not right for every business.

For smaller businesses or organisations that have a degree of in-house expertise, signing-up for an annual support contract may not always be the most cost-effective solution for supporting your IT infrastructure.

But if a hardware or software problem develops that you can’t deal with internally you still need immediate help.

Or perhaps you need one-off help with the supply and installation of additional hardware and software, or a network tune-up if your system is running more slowly than usual.

Our ad-hoc support gives you access to our telephone and on-site services without the need to sign a contract

  • No annual contract – you remain in total control of your support costs.
  • Incident-by-incident support – you only pay for the support you use.
  • Includes both telephone support and on-site support as required.
  • Includes equipment supply, installation, upgrades and network tune-ups.
  • Complete peace of mind – no hidden extras and no hidden surprises;

Complete peace-of-mind – we’re only a phone-call away